File a Complaint

If your data rights are violated, you can file a complaint with India's Data Protection Board

When Should You Complain?

Company ignores your data rights request

Timeline: After 30 days without response

Your data was used without consent

Timeline: As soon as you discover it

Data breach affects your information

Timeline: When company notifies you or you discover it

Company refuses to delete your data

Timeline: After final rejection from company

Your child's data misused

Timeline: Immediately after discovery

Unfair processing of personal data

Timeline: When you realize the violation

What Information You'll Need

Your full name and contact details

Company name and their contact information

Clear description of what happened

Dates when the violation occurred

Evidence (emails, screenshots, documents)

What resolution you're seeking

Pro Tips for Better Complaints

→Keep records of all communication with the company
→Take screenshots before companies delete evidence
→Be specific about dates and times
→Include all relevant documentation

Step-by-Step Complaint Process

Overall Timeline

Complaint Submission

Day 1

Acknowledgment

Day 7

Investigation

Day 8 - 180

Decision

Day 180

Implementation

As per order

Data Protection Board Contact

Email: complaints@dataprotectionboard.gov.in

Phone: 1800-RIGHTS (1800-744387)

Website: www.dataprotectionboard.gov.in

Portal: complaints.dataprotectionboard.gov.in

Possible Outcomes

✓Company ordered to comply with your rights request
✓Penalties imposed on company (up to Rs. 5 crore)
✓Compensation awarded for damages
✓Systemic changes required from company

What Happens if Company Doesn't Comply?

→Board can impose additional penalties
→Legal enforcement proceedings initiated
→Criminal prosecution may follow
→Public disclosure of violations possible